01Data
Where does your data live?
- By default, the app runs on Vercel.
- The database runs on Supabase, in Zürich.
- Or on your own servers: we have the infrastructure experience.
- Only the data the task needs.
Trust · For finance and IT
The questions before the call.
Where your data lives, who sees it, what it costs to run, and what happens if we are gone.
Seven short answers, written to be forwarded.
02AI
Which AI sees your data?
- Models run through OpenRouter, swappable without a rebuild.
- Zero data retention on request: prompts are not stored or trained on.
- When unsure, it asks a person. Nothing is booked on a guess.
03nDSG
Swiss data protection (nDSG)?
- We sign a data processing agreement with you.
- Every sub-processor is listed: Vercel, Supabase, OpenRouter and the model provider.
- Data stays in Switzerland where the stack allows. The database always does.
04Access
How do we get into your systems?
- Set up per company: API keys, a VPN or read-only accounts.
- Only as much access as the task needs. Revoke it any time.
05Costs
What does it cost to run?
- Typical, per month
- CHF 200–600
- Hosting, AI usage and support, all handled by us.
- Voice bots depend on call minutes.
- The exact figure is in your offer, in writing.
06Support
Who fixes it when it breaks?
- First answer
- Within 24 h, working days
- Usually much sooner.
- You get Kevin's direct number. Call him.
07Continuity
What if Mogen is gone?
- The code sits on GitHub, in a repository you own or join.
- Documentation sits next to the code, in plain README files.
- Any developer can pick it up. Nothing is locked to us.
Next step
A question still open?
Ask it on a short call, or write.